Vision
We want to become a leader among railway operators in the years ahead.
About this Privacy policy - Introduction
This Privacy Statement applies to the data processing carried out by:
Transagent Operator (company number: 20997923) and our registered address is Uzun Mirkova 3/3, 11000 Belgrade, Serbia, E-mail: office@transagent.rs, phone number: 00381114000-512.
Transagent Operator is the “data controller” of any personal data it may collect, process and hold about you, unless we inform you otherwise.
The safety, protection and strictly confidential treatment of your personal data are of paramount importance to us. In the following statement we provide you with detailed information concerning how we, being the responsible party for the protection of your data according to the data protection law, will treat your data. We will always be transparent with you about what we do with your personal data.
If you would like to contact us about your personal data or if you would like to inquire about our Privacy Policy, please be free to contact us via data listed below:
Company name: Transagent Operator doo Beograd
Address: Uzun Mirkova 3/3, 11000 Belgrade
Telephone number: +381 11 4000 512
email: office@transagent.rs
When and how do we collect personal data?
We collect personal data when it is relevant for the purpose of you as our partner, client supplier, or potential employee when you apply to advertised vacancy or when you send us your CV regardless if there is advertised vacancy or not. Generally, we collect data direct from you when you contact us via email, phone or by post.
What personal data do we collect?
The personal data we collect from you directly can include your name and surname, company name, position, email address, mobile/landline telephone number or postal address.
During selection process, for the purpose of taking up employment, we usually collect the following data: name and surname, employment history, level of education and your occupation. Please, be noted that we do not have defined application form (CV form), it is up to the candidate to define it by himself/herself. To this end, Transagent Operator may collect the more data than needed by the will of the candidate.
We will retain the data collected during the process of recruitment and selection up to one year for the purpose of additional assessment.
We will retain personal data from final candidates, (unelected for the position) up to 2 years only if we provide their consent for the purpose of additional assessment.
During your visit the visit to our website www.transagent.rs , we may collect some information about you.
Upon each visit to our website, information is sent automatically from your terminal device (internet browser) to our website, where such information is temporarily stored by us in so-called log files. This relates in particular to the following Information
- Your IP address
- Type and version of your browser
- Operating system used by you
- Date and time of your access;
Why do we collect your personal data? (Lawfulness of processing)
Transagent Operator generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection.
We process personal information so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions:
Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract and/or for any pre-contractual obligations thereof;
Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation.
Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it does not outweigh your interests; or
Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting Transagent Operator at office@transagent.rs or send a letter to the postal address of our company as stated under Clause 1 of this Privacy Statement.
Your rights
Provided that the relevant legal prerequisites are fulfilled, you are entitled to
- a) request information on your personal data processed by us,
- b) demand - under certain circumstances - the correction, amendment or deletion of any of your personal data that is incorrect or has been processed in a way that does not comply with the law,
- c) request from us, under certain circumstances, that we limit our processing of your data,
- d) deny, under certain circumstances, permission to process your personal data,
- e) revoke, under certain circumstances, your consent granted in connection with the processing of your personal data with future effect, provided such processing is based on your consent,
- f) request data portability, and
In any such case please either send an e-mail to the e-mail address stated under Clause 1 of this Privacy Statement, or a letter to the postal address of our company as stated under Clause 1 of this Privacy Statement. If you are not satisfied the way we collect and process your personal data you may lodge a complaint with the Commissioner for Information of Public importance and personal data protection, address: Bulevar kralja Aleksandra 15, Belgrade 11120, Serbia, phone: +38111 3408 900, fax: +38111 3343 379, E-mail: office@poverenik.rs, website: www.poverenik.rs
Security of your personal data
We take the security of your personal data very seriously. Transagent Operator implements appropriate organisational and technical measures that help create strong security controls that prevent personal data from unauthorized access, data loss, misuse, disclosure or alteration.
Transfer of your personal data to the third parties
We do not share personal information with third parties, except as necessary for our legitimate and legal needs, to carry out your requests, and/or as required or permitted by law or professional standards.
Retention of your personal data
We will only retain your personal data for as long as is necessary for the purposes described in this Privacy policy. Personal data will be stored only for the time necessary for the fulfilment of the purposes they were originally collected and processed, otherwise for the time dictated by the relevant legal and/or regulatory framework, or for the necessary period of time for the exercise of claims or the defense of legal rights and legitimate interests.
Once the retention period expires, personal data shall be deleted.
Transagent Operator may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
What are cookies?
Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit our webpage. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.
The most important cookies that we use are the following:
Essential or ‘Strictly Necessary’ Cookies These cookies are essential for the running of our services. Without these cookies, parts of our websites would not function.
Functional cookies are essential to the running of our website. They are used to remember your preferences on our websites and to provide enhanced, more personal features.
Activity cookies These cookies are used to track how you use our website.
You can also change the preferences/settings in your web browser to control cookies.
If you wish to delete cookies stored on your computer, please follow the instructions that could be found in the menu of your browser, under Help section.
Our website may include links to third party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party website and do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully third-party website’s policies and practices and make sure you understand them before you engage in any transaction.
Enforcement and Changes to this Privacy Policy
We may update this Privacy policy from time to time. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version.
This Privacy policy was put into force on September 27, 2019